Val's 5-Star Tips for Providing Exceptional Customer Service

Get ready for a Val vent! In this podcast episode, Val shares her visit to a walk-in clinic for a check-up. Unfortunately, the service she received was far from satisfactory. But instead of just getting frustrated, Val used this experience as a teaching moment. As a service provider herself, Val knows that the customer experience should always be positive and hassle-free. So, listen up business owners! We should offer customers simple, standard service and information that can save them time and effort. And don't forget about good communication and follow-through, whether it's in-person or online.

As coaches and service providers, let's talk about your online customer experience. The truth is, your website needs to be user-friendly, systematic, and visually appealing if you want to keep those customers coming. So ask yourself these questions:

·        Does your website have a clear call to action and easy-to-navigate flow?

·        Can visitors understand what your business is all about just by visiting your site?

·        Is your website mobile-friendly?

·        Is your customer service on point?

Tune into this episode and get the tea from Val on how to ensure 5-star customer service for your online business. And, as a bonus, you'll get access to her ingenious free audit of your website. Don't miss out!

Connect with Val:

Follow Val on Instagram: https://www.instagram.com/valselbycoach/

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Ways you can collaborate with Val –

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Be a podcast guest: https://valselby.com/contact-me/

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Let's collaborate: https://valselby.com/contact-me/

Wanna work with Val? Check out her website-https://valselby.com